Nslookup went fine but still backup is getting failed. Thanks Gowri, let me check on it and update! Let me know in case of any other questions. To resolve this issue, please follow the KB → You can optionally modify the default subclient to include the metadata in the backups. For information, see Completing the Salesforce Setup Wizard. Step 12: Complete the Salesforce Setup WizardĬonfigure the Salesforce application by completing the Salesforce Setup Wizard. To install the Cloud Connector package on a server, see Adding an Additional Server. This server acts as a proxy client to manage backup and restore operations. You must configure a server with the Cloud Connector package to manage backups and restores of your Cloud Application data. Step 11: Configure Servers to Manage Your Cloud Data If you have not done so,configure core information by completing the Core Setup Wizard. If you have not done so, register your Admin Console. If you configured an http proxy host for internet connections, then you need to configure the clients to access internet resources through the server.Īccess the Admin Console by using the URL that was displayed on the installation completion page, or that you received from your backup administrator. Step 7: Configure the Clients to Access the Proxy Host For more information, see Salesforce Backup Client Requirements. Make sure that the client where you perform the Salesforce backup operations meets the system requirements.The credentials for a user that has read and write permissions for the database.The database name, instance name, and database port.If you install MSSQL on a server, make sure that you have the following information:.For information on the requirements, see MSSQL Requirements for Salesforce. If you want to have a local copy of the Salesforce data, install MSSQL on a server, or you can use an Amazon RDS SQL server instance that you can access from the internal network. Step 5: Configure the Salesforce Environment Review the disk requirements for the backup client.Verify that you can connect to the Salesforce login URL from the backup client.You must have a Salesforce admin user and security token for your Salesforce account.Verify that you have one of the following Salesforce editions:.Step 4: Review the Salesforce Prerequisites Review the following topics to learn more about the requirement for Salesforce: Obtain the following information from your backup administrator: If the package has not been installed by your backup administrator, you must install the package by following the steps in Installing the Commvault Package. The Commvault package must be installed to protect and manage your data. Review each of the topics to get started.
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